The importance of how you greet your clients and customers should not not be underestimated. You only get one chance for a "first" impression so make it count and make it memorable.
Reception areas, be they formal or informal should be warm and welcoming, and leave a lasting impression on everyone who visits. What experience do you want to give your visitors? Is it technology driven? Is it human centric? Concierge desks or reception desks, manned or unmanned are frequent considerations. Should we use branding, bold or subtle?
Considering appropriate furniture, lighting and biophilia all make up that "first impression"